100% Satisfaction Guaranteed!
At interPole, customer satisfaction is our priority! Each of our hosting solutions
carry a 30 day money back guarantee. If you are not completely satisfied with
our services within the first 30 days of usage, you will be given a full refund
of the monthly fees excluding setup fees, overages, or domain registration fees.
The setup fee will be retroactively charged if waived or discounted in the original
charge. Setup fees are only refundable if the account order is canceled prior
interPole must be notified within the first 30 days following activation. No
refund is available after the 30th day. All cancellations must be received in
writing as per the deadlines indicated. Postal mail, e-mail, and fax notifications
are acceptable. Phone requests will not constitute acceptance of any cancellation.
This policy does not apply to services such as dedicated servers, cluster solutions,
transfer overages, disk space, mail accounts, additional domains, etc.